TierPoint publishes no price list, no marketplace listing with numbers, and no public sector rate card. Every cabinet, kilowatt, and cross connect is quoted, and the quote lands in a market where the analyst surveys put retail asking rates at record highs. What TierPoint does publish is its online service agreement and service level terms, and those documents say more about what a TierPoint bill does over three years than any price sheet would: how far a renewal can rise, what happens if you stay past the term, and what an outage is worth in credits. This page combines those terms with the market rates for the kind of regional capacity TierPoint sells. For how TierPoint compares to the rest of the market, see our Best Colocation Providers ranking, our Flexential vs TierPoint verdict, and our guide to how colocation pricing works.
What you will actually pay
| What is priced | Market range | What it covers |
|---|---|---|
| Half cabinet | $400 to $600 /mo | About 20 rack units with a single power circuit |
| Full cabinet | $900 to $2,000 /mo | Dual 20 amp 208 volt circuits; the low end is a regional market, the high end a coastal one |
| Committed power, 250 to 500 kW | about $196 /kW/mo | 2025 average asking rate in primary markets, up 6.5 percent in a year; smaller markets lower |
| Cross connect | $100 to $300 /mo | Plus a one time install charge; each carrier or partner link is its own line |
| Private cage | $2,000 to $5,000 /mo | Locked cage for several cabinets, before power |
| Renewal increase cap | greater of 5% or CPI | TierPoint's published online terms, applied at each renewal term |
Two public comparables anchor the cabinet line. A national operator's federal schedule prices a 5 kilowatt compliance grade cabinet at about $1,900 a month in a Pennsylvania facility, and a Texas county contract prices 25 kilowatts of capacity at $250 per kilowatt a month. TierPoint competes in the same tier of buyer, and the third party estimates that circulate for it, $1,000 to $3,000 a month per cabinet depending on city and power density, sit inside those anchors. Procurement benchmark sites carry no TierPoint deal data at all, which is itself informative: this is a provider whose customers mostly buy a few cabinets and a recovery service, not a provider with a published floor.
The market behind the quote has moved. The 250 to 500 kilowatt tier that most cabinet buyers fall into rose about 6.5 percent in 2025 to roughly $196 per kilowatt a month in primary metros, with 2026 forecasts above $215, and vacancy in those metros sits near 1 percent. TierPoint's markets, Kansas City, St. Louis, Oklahoma City, Nashville, Philadelphia, Raleigh, and the rest, are where the analysts say existing inventory still prices lower, which is the practical reason to quote a regional provider against a flagship one.
What moves the price
- Market and density. The same cabinet quotes differently in a secondary market than in Dallas or Chicago, and a 15 kilowatt cabinet is not three times a 5 kilowatt one. TierPoint advertises densities up to 85 kilowatts a cabinet in its high density rooms; that capability is where it can price aggressively against providers who cannot cool it.
- Power as a pass through. TierPoint's online terms reserve the right to raise power charges at any time if its own cost of power rises. Ask whether your quote is a committed all in rate or a pass through, because only one of those is flat for the term.
- Services in the same agreement. TierPoint sells private cloud, disaster recovery, backup, and managed services alongside the rack, and its recovery backbone is the reason many customers choose it. The colocation line gets sharper when recovery or cloud lands in the same order; the fee schedule for cross connects and remote hands does not move with it.
- Term. Retail colocation runs on one to three year terms with annual escalators that the analysts put at 2.5 to 5 percent across the market. Longer commitments buy a lower rate; they also lock the escalator.
- Remote hands scope. TierPoint's published fact sheet lists what is included, such as reboots, reseating a cable, reading a serial number, or attaching a crash cart, and what is billable, such as racking, recabling, labeling, and troubleshooting. Knowing the line before you sign is the difference between included support and a monthly invoice surprise.
Contract factors to watch
- Auto renewal with a 90 day gate. TierPoint's published online agreement renews each order for successive twelve month terms unless you give notice of non renewal at least 90 days before the term ends. Calendar the date the day you sign.
- The renewal cap. The same terms let TierPoint raise fees for a renewal term on 30 days' notice, capped at the greater of 5 percent or the prior year's consumer price index. That is a real ceiling, and worth more than a verbal promise of a flat renewal.
- Holdover costs 30 percent. Equipment left in place after a non renewal rolls the order into 30 day extensions at a 30 percent increase on every monthly charge. Plan the migration before the notice, not after.
- Early exit is the whole term. Terminating for convenience owes 100 percent of the remaining monthly charges for the term, plus any third party cancellation charges TierPoint incurs. There is no convenience exit at a discount.
- Credits are modest and time boxed. The published service level terms credit 5 percent of the affected monthly fee for each hour of infrastructure downtime, capped at 100 percent of a month, applied to future invoices, and only if you request the credit within five days of the incident. Credits are the sole remedy, and they stop if your account is past due.
- Invoice mechanics. Monthly charges are billed a month in advance, late balances accrue interest at 1.5 percent a month, and invoice disputes not raised within 30 days are waived. The agreement also lets TierPoint amend the terms on written notice unless you object within five days, so read every notice.
The honest summary: TierPoint is priced as a regional operator with a national recovery practice, which means the rack usually quotes below a flagship interconnection building in the same state and the value shows up when recovery, cloud, and colocation sit in one agreement. Its published terms are fair but firm: a capped renewal, a long notice window, a punitive holdover, and no convenience exit. The number to work hardest on is not the first month's rate but the escalator and the renewal, because its own filings show customer terms lengthening and revenue per customer rising. Exact pricing is quote based. We pull real numbers across TierPoint and every serious alternative at once, free, and you sign directly with whichever provider you choose.