Methodology
How we rank
Every ranked list on this site follows the same written criteria. Rankings are editorial judgment by our advisory team, never paid placement; suppliers cannot buy a position, and our commissions do not vary with our recommendations (see How We Make Money).
- Network and service footprint
- Where a supplier can actually deliver, at what capacity, and how it performs at the edges of its coverage rather than in its best market.
- Pricing transparency
- How predictable the quote is, how much of the real cost shows up only in the contract, and how pricing behaves at renewal.
- Support quality
- What happens after the sale: escalation paths, time to resolution, and whether the support reputation matches the sales pitch.
- Contract flexibility
- Term lengths, growth and shrink rights, exit terms, and how a supplier behaves when a customer's needs change mid term.
- What our advisors see across live customer quotes
- We pull real quotes across competing suppliers every week. That live pricing and win-loss picture feeds every ranking and keeps them honest.